If you have a question for us, check the Frequently Asked Questions first. If you can't find your answer anywhere, write to us and we'll figure it out together.
Self-service ceramics studio
Phone customer support
Mon–Fri 8–17 h Opened
Status:onlinestudiohlina s.r.o.
Korunní 2569/108, Vinohrady (Praha 10), 101 00 Praha
Company ID: 29868297
File No. C 452871/MSPH Městským soudem v Praze
We are not a VAT payer
Self-service ceramics studio
Phone customer support
Mon-Fri 8–17 h Opened
Status:onlineKERA studio s.r.o.
Nové sady 988/2, 602 00 Brno - Staré Brno
Company ID: 22010912, VAT ID: CZ22010912
File No. C 140870/KSBR Krajský soud v Brně
We are a VAT payer
During customer phone support hours or in an emergency.
Usually within 24 hours on working days Mon-Fri / 8-17. Weekends and public holidays may vary.
Daily Mon-Sun / 8-22 is when you can come to the studio to create based on a booking. It is not when we are physically there.
On working days Mon-Fri / 8-17 by e-mail or phone, which you'll find in the contacts.
Yes, the studio is under camera surveillance for your safety and ours.
A tutor is present in the studio during Monday consultations or at our workshops and courses. On other days the studio is self-service without tutors present.
Ceramics shop
Phone customer support
Mo–Fr 8–17 h Opened
Status:onlineKERA studio s.r.o.
Nové sady 988/2, 602 00 Brno - Staré Brno
Company ID: 22010912, VAT ID: CZ22010912
File No. C 140870/KSBR Krajský soud v Brně
We are a VAT payer
Yes, you can safely put ceramic products in the microwave and in the dishwasher. However, washing in the dishwasher affects the life of the product, so we recommend gentle placement in the dishwasher or hand washing if you really love your piece.
Yes, all our products are handmade. Even our ceramic tools and aprons are locally made at a price to match.
Yes, our clays, glazes and engobes come from Czechia or Germany.
We ship orders twice a week, on Tuesdays and Thursdays.
Unfortunately, we store things in Brno, where our eshop is located, and we also ship them from there.
Sure, you can pick up your order in Brno at our studio at Staňkova 8b by prior arrangement, see our contacts.